Emgloindustrial

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By following the steps steps below, you will help associates effectively learn new tasks:

1. Plan the session

Review the job and the tasks within the job. Break down each task into the essential steps and logical sequence.
Review the organization and its' systems to ensure they are supportive of the tasks.
Prepare measurable instructional objectives.
Establish milestones and monitoring steps.

2. Prepare the learner

Establish rapport; put the learner at ease.
Discuss expectations; let the learner know it is acceptable to make mistakes. Errors are expected and together you will correct them.
Find out what the learner already knows about the task. Clear up any misconceptions.
Explain the OJT process you will be using and how it helps learning.
Arouse learner interest by stressing the task's importance and how it integrates into the department functions.
Tell the learner exactly what he/she will learn.
Encourage questions and provide answers immediately.

3. Present the task

Explain each segment of the task individually.
Demonstrate, in sequence, how each step should be done.
Use adult learning techniques -- draw on what the learner already knows, use repetition, reinforce immediately.
Emphasize key points and why they are important.
Encourage questions and provide answers immediately.

4. Perform the task

Have the learner explain each step that will be performed.
Have the learner demonstrate each step and explain why the step is important.
Observe the learner's performance -- look, listen, ask questions.
Correct errors immediately. When possible, guide the learner to correct his/her own mistakes.
Develop learner confidence by giving positive feedback.
Be open to new ways of doing things. If the learner has a better idea, change the process.
Teach the "tricks of the trade," but not the shortcuts.
Repeat until the learner knows the task -- reemphasize problem areas.

5. Phollow-up (hey...we had to make it P's somehow!)

Express faith in the learner.
Indicate who the learner should see in case of problems.
Give feedback -- be constructive, positive, and specific.
Check on performance vs. expectations and standards.
Encourage questions and provide answers immediately.
Coach as necessary -- slowly taper off.
Encourage independence. Empower the learner to accept responsibility and authority.
Make sure the learner knows his/her limits of authority.
Reinforce, recognize, and celebrate good performance.